MAKING A CLAIM IS 3 EASY STEPS

Step 1Fill in your and your pet's personal information and sign the claim form which can be downloaded from here.
Step 1Take the form to your vet, and ask your vet to complete in full Part 2 and sign the form.
Step 1Attach the original detailed itemised invoices and payment receipts to the completed claim form. Please do not staple documents. Ensure your vet includes their practice details on the original invoice.


Pet insurance claim
How your claim will be paid
If you have elected to pay your premiums by direct debit your benefits will be paid directly into your nominated bank account. If you have elected to pay your premiums by credit card you will receive a cheque in payment of your benefits. Following the payment of your claim you will also receive a statement confirming payment.

Claim Checklist - Prior to sending in your claim ensure that you have:
  • Completed the Claim Form
  • Attached the original itemised invoice
  • Signed Veterinary Fee Claim Form
  • Attached a full veterinary history if this is your first Accident or Illness claim (not required for Routine Care claims)
Please Note: All claims should be submitted and received within 90 days of treatment.

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Disclaimer: Limits, exclusions and waiting periods apply. petinsurance.com.au is issued by The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473; AFSL 241436) , is promoted by BS Media Pty Ltd (ABN 31 147 425 143; AR 407962) and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AR 268991). Advice on this website is general only and does not consider your individual objectives or financial situation. Terms and Conditions apply. Please read the Policy booklet which contains the PDS and FSG to ensure these products are right for you. The PDS and FSG for petinsurance.com.au is available from www.petinsurance.com.au

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element MEMBER.PRIVILEGES.WRITE_ALLOW
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object of java.lang.Class
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getModifiers() int
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getResource(java.lang.String) java.net.URL
getResourceAsStream(java.lang.String) java.io.InputStream
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getSuperclass() java.lang.Class
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