Buy Puppy Cover, get a FREE Dogue Puppy Starter Kit* (RRP$100)


Look after them, protect yourself
with a FREE DOGUE Puppy Starter Kit*


Protect your pup with 3 year fixed payment terms – no price hikes!


The promotion will be automatically applied when you select puppy insurance.


Receive your Dogue Puppy Starter Kit within approx. 8 weeks, delivered to your nominated address when you purchase your 12 months policy.


  1. Information on how to enter the Promotion forms part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions.
  2. The Promotion commences at 12.00 am (AEST) on 1 September 2016 and closes at 11.59pm (AEST) on 28 February 2017 (Promotion Period). The promoter is Pet Insurance Pty Ltd (ABN 38 607 160 930) of Level 1, 465 Victoria Ave, Chatswood, NSW 2067, telephone 1300 855 663 (“Promoter”). The DOGUE Puppy Starter Kit will be issued only in connection with a Puppy Insurance policy sold during the Promotion Period and will not be issued in conjunction with any other Pet Insurance Pty Ltd offer.
  3. Participation in the Promotion is only open to Australian residents aged 18 years or over who during the Promotion Period purchase a Puppy Insurance policy from the Promoter.
  4. To be eligible for the Promotion, a customer must, during the Promotion Period, apply for and purchase a new Puppy Insurance policy from the Promoter’s website ( and must retain their policy in-force for over 30 days and premiums must have been paid for this period.
  5. Multiple claims are permitted, subject to the following: (a) only one (1) DOGUE Puppy Starter Kit will be awarded for each eligible policy issued; and (b) each entry must be submitted separately and in accordance with the entry requirements.
  6. The Promoter reserves the right, at any time, to verify the validity of claims and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter reserves the right to recover damages or other compensation from such an offender.


  1. Each DOGUE Puppy Starter Kit consists of one DOGUE dog bowl, one DOGUE dog collar, one DOGUE dog leash, one bag of 200g DOGUE Deli dog treats and one DOGUE dog toy and is valued at $100. A DOGUE Puppy Starter Kit will be posted to the insured after the Puppy Insurance policy has been in force for over 30 days. Delivery will take place between 5 – 20 working days from the day after the policy has been in-force for 30 days.
  2. The DOGUE Puppy Starter Kit is not transferable or exchangeable and cannot be taken as cash. The DOGUE Puppy Starter Kit must be taken as offered and cannot be varied.
  3. If the DOGUE Puppy Starter Kit or any part thereof becomes unavailable, for any reason beyond the Promoter’s reasonable control, then a comparable gift of equal or greater value will be awarded in lieu, subject to any written directions made under applicable State or Territory legislation.


  1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).
  2. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion including: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by a winner or entrant; or (e) taking/use of the DOGUE Puppy Starter Kit.
  3. The Promoter collects personal information (“PI”) in order to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, gift suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter.
  4. is general insurance issued by the insurer The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); is promoted by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL is an authorised representative of PetSure. PIPL will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any – ask PetSure for more details. Any advice provided is general only, has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. You should obtain and consider the product disclosure statement (PDS) in deciding whether to acquire or continue to hold, Pet Insurance.