Annual limits decoded: what do they actually mean?
Here's the short answer, no jargon required. An annual limit is the most your pet insurance will pay back to you over a...
What should pet parents consider before taking out pet insurance?
Learn moreUnexpected vet visits can be costly. Help protect your pet and give them the cover they deserve.
For those moments when your pet needs urgent care.
Because accidents can happen to any pet. Choose Best in Show Cover.
Support for those moments when your furry friend isn’t feeling their best.
Choose pet insurance that suits you and your pet, why not try it now?
Create a cover that fits you and your pet purr-fectly.
This is the maximum amount your pet insurance policy will pay out in claim reimbursements across your policy year.
Get up to 80% back on eligible vet bills.
This is the percentage of eligible vet bills that we reimburse after any applicable excess has been applied.
Have more control over your out-of-pocket expenses.
*$500 excess is not available with the 70% benefit percentage. $1000 excess is not available with the 70% benefit percentage or $7,500 annual benefit limit.
The excess is the amount you contribute toward eligible vet costs before claim payouts begin.
$150
$2,000
**non-insurance benefit
An optional add-on that provides extra cover for things that help keep your pet healthy.
Includes preventative care items like: Desexing, vaccinations, health checks, microchipping, heartworm preventative, prescription diets, puppy pre-school and obedience training, FeLV/FIV and heartworm tests,
flea/tick/worm control, wellness blood screen and nail clippings.
An optional add-on that provides extra cover beyond your annual benefit limit.
Examples include scaling, polishing, x-rays and tooth removal for specified dental conditions.
Physiotherapy, acupuncture and consultations for behavioural conditions as recommended by your vet. Booster Care covers some associated procedures, tests and prescriptions.
This is a summary only. Policy terms and conditions, waiting periods, limits and exclusions apply. Read the PDS for more information.
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A cover that can fit your pet, not an average one. No sub-limits, no matter what you choose.
Get up to 70%, 80%, 90% back on eligible vet bills^. That’s something to bark about.
Choose your annual excess option from $0, $200, $500 and $1,000, depending on your cover*.
Get access to experienced vets through an online chat or video call at no additional cost~.
No single condition sub-limit. Cruciate, hip, tick paralysis — your annual limit stays your annual limit. No nasty surprises hiding in the fine print.
At a participating vet, eligible claims are sorted in around five minutes. Just pay the gap< and head home. No forms, no waiting by the letterbox.
Add optional wellness cover of up to $2,000 for specified dental conditions and specialised therapies, the everyday care that keeps them purring and bounding.
Add Routine Care, a non-insurance benefit, for $150 on any level of cover and claw a little back on the predictable bits. Small extra, tidy perk.
Membership has its privileges. Rewards and everyday perks for the four-legged boss who already runs the house>>.
Your claim is assessed by real vets and vet nurses, the kind who've wrangled a wobbly kitten or two themselves.
Zoomie-mad pups or aloof house cats, we've got cover for whoever rules your roost.
Choose from annual limits of $7,500, $20,000 or $35,000, so you can find the right fit for your budget and your pet.
with Routine Care
Our Routine Care (non-insurance) benefit assists you and your vet in providing for your pet’s routine care needs. It helps encourage regular vet consultations and promotes early detection of potential health problems.
If you choose to add on optional Routine Care to your policy, you can receive the following benefits up to a limit of $150 per year:
· Desexing
· Vaccinations
· Health checks
· Microchipping
· Heartworm preventative
· Prescription diets
· Puppy pre-school and obedience training
· FeLV/FIV and heartworm tests
· Flea/tick/worm control
· Wellness blood screen
· Nail clippings
Routine Care is a non-insurance benefit, so it works a little differently to the rest of your cover — you claim back up to the $150 yearly limit, and your benefit percentage doesn't apply to these items.
with Booster Care
Some treatments sit outside everyday care but still matter. Booster Care (a non-insurance benefit) is an optional add-on that provides extra cover beyond your annual benefit limit.
Add Booster Care (a non-insurance benefit) to your policy and you'll have a $2,000 annual limit for a range of specified dental conditions and specialised therapies*, the kind of care that keeps your pet comfortable, mobile and feeling like themselves.
Specified dental conditions
Examples include scaling, polishing, x-rays and tooth removal for specified dental conditions.
Specialised therapies
Physiotherapy, acupuncture and consultations for behavioural conditions as recommended by your vet. Booster Care covers some associated procedures, tests and prescriptions.
Booster Care is a non-insurance benefit, so it works a little differently to the rest of your cover — you claim back up to the $2,000 yearly limit, and your benefit percentage doesn't apply to these items.
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Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and PIPL’s authorised distribution partners. Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, PIPL and PIPL’s authorised distribution partners. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.
#Offer provides one month free in first policy year. Instalment payers; first instalment charged from month two. Annual payers; one month free deducted from the annual premium. Applies to new policies purchased between 12:01am AEDT, 1 September 2026 and 11:59pm AEDT, 1 December 2026. Must use promo code PINS1MF. Offer ceases if you change level of cover. Not available with any other offer except for the 10% multi-pet discount for additional pets. Visit petinsurance.com.au for full T&Cs and eligibility criteria.
*$500 excess is not available with the 70% benefit percentage. $1000 excess is not available with the 70% benefit percentage or $7,500 annual benefit limit.
^Policy Terms and Conditions, limits, waiting periods, exclusions and excesses apply.
~Live Vet support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use available at petportal.petinsurance.com.au.
>>myPetPass® is a rewards programme provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure). Available only to holders of active Pet Insurance – Get A Free Quote Online | Petinsurance.com.au Australia policies. myPetPass® perks are provided by PetSure and third-party suppliers and also subject to these third-party suppliers' terms and conditions. myPetPass® perks may be amended or withdrawn any time without notice. PetSure does not guarantee that any particular third-party providers will continue to participate in myPetPass® through the offer or provision of perks, or that the myPetPass® rewards programme or any myPetPass® perks or features of myPetPass® will continue to be available. Full Terms & Conditions available at mypetpass.com.au/terms.
<The gap means the difference between the vet’s invoice and the eligible claim benefit under your policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure). GapOnly® is only available at participating vets. Find vets at https://gaponly.com.au/
>GapOnly® is available at participating Vets with an eligible pet insurance policy. Meet our partners at gaponly.com.au. Any advice is general and may not be right for you.